Very thorough and explained the situation very well and a friendly and informative man.
Was pleased to have phone call to advise of Williams eye test.
My aunt and uncle were both very happy with the service, price and product.
Very caring, helpful and efficient
Mum was very happy with the service she received! She is looking forward to her new purple glasses.
Very happy with the service we will be rebooking in a years time.
Onsite service was very professional and glasses were delivered in a quick time frame.
Thanks for your great service for my 98 year old mum.
Mum said her experience was great, very gentle and patient with her.
Thank you
Healthcare 2 You provided an excellent in-house service to my mother. Communication (verbal and electronically) was clear and precise. The finished product was received in a timely manner and to the exact requirement. I highly recommend their services.
Excellent service. Professional and friendly.
Great Eye Care Service for people who can’t leave their home or in a nursing home setting. Total eyecare check and delivery to your doorstep. Such a wonderful service for the elderly.
This was for my Dad and he was very happy with the service.
The staff were understanding,professional and patient.They went out of their way to be helpful to older people.
While I was happy to pay a deposit,I shall only pay for the goods when I am happy with the quality .
Very friendly, explained Dad’s needs , discussed options. Totally up front about all aspects of what was needed and the cost.
Test only just done, but service very politely conducted. Thank you.
Great experience for my Mother.
Great Service. Extremely helpful and understanding. Prompt and well priced.
Very appreciative of your service and recommendations. Prompt and personal.
Excellent communication with the client and the family. Great service.
Very proactive and easy to deal with. The whole experience thus far has been seamless.
It is wonderful that this service is provided in my parents’ Aged Care residence. It is one less thing I need to put aside a day for, especially when I am busy doing so many things for them. What a relief! And the care and concern and service is exceptional.
Very efficient courteous service ensured our purchase was a positive experience thank you.
Very accommodating, efficient and caring to patient (my mother). Highly recommend Healthcare 2 You and Chantelle, I trust them and would recommend them as well.
So impressed with Zachary who checked my mum’s eyes at Moran Aged Care then promptly reported back to me and also was available promptly for further questions later.
Great service which was much appreciated.
My Dad received great service and care in the place that he is living.
Glad that he didn’t have to be taken to the optometrist, instead they came to him!
Quick professional service
Excellent service with very caring personal support.
It is a great service coming to Mum’s Aged Care facility, doing the required tests and then delivering back the glasses .
My Mum lives in an Aged Care facility and she needed new glasses. She is unable to leave the facility so services need to go to her. We had a great experience with Healthcare 2 You. An optometrist was able to check her eyes, update her prescription and provide 2 pairs of suitable glasses with robust frames. Her name has been engraved on both pairs – something that had not been offered before. The billing process was smooth and we did not have to pay until Mum received her glasses and any suitable adjustments were made. I was kept fully informed about the process and we are very happy with the outcome. Thank you!
Very friendly and helpful.
I attended the appointments between my elderly mother, the optometrist and the optical technician. Both were friendly and professional in their interactions with my mother. I liked the explanations that she was given about the condition of her eyes and the realistic expectations she could have from any new glasses. The technician listened to her preferences before suggesting the pair that ultimately she chose (after trying several). Thank you, gentlemen.
I went to visit Eye Care 2 whilst at Mercy Care. It made a wonderful service coming to me ! I am down waiting for my new glasses!
My parents have just moved into age care. Such a convenient service. Thank you.
My friend being deaf and mute got amazing service from Healthcare 2 You, very compassionate, caring and fantastic communication , also received a phone call after the testing to explain what was done and my friend needing glasses. Well done and highly recommend. Very appreciative of your great understanding of my friend in care. ?☺️
Two gentlemen were very professional and had lots of patience with the residents.
The service obviates the need for residents to leave Strathalan, which is very convenient.
Very satisfied with all my mums dealings with your company.
Cannot recommend Healthcare 2 You highly enough!
Every aspect of this service is A PLUS
Thank you for your kind thoughtful help, you made getting ‘new Specs’ a pleasure ?
Regards,
Gwenda Thomas
Healthcare 2 you was very good with their prompt communication all their emails were easy to read and well set out and they have taken great care with my elderly mother in law.
The men who did the eye tests were really great and very helpful. Thank you
The optometrist was very thorough in his treatment of my mother and made her feel very comfortable, thank you.
The lady who rang me about Mum’s needs (Mavis Burns) was lovely. She explained how the wrong lenses has been prescribed for mum and that she was also getting her another product to help her read. (The next day when I was there I asked the receptionist which company she was from but unfortunately they are not for the general public.) From what I have heard from the company they are excellent.
You met Ken’s needs with care and patience. A great experience for him and he received the help that he needed with kindness and consideration. Well done, excellent service.
Very patient and understanding with the elderly.
Would highly recommend.
Cannot recommend Healthcare 2 You highly enough!
Every aspect of this service is A PLUS
Thank you for your kind thoughtful help, you made getting ‘new Specs’ a pleasure ?
Regards,
Gwenda Thomas
Every aspect of this service is A PLUS
Thank you for your kind thoughtful help, you made getting ‘new Specs’ a pleasure ?
Regards,
Gwenda Thomas
My Aunt seems very pleased with the service.
The girls were very helpful and efficient. They treated mum very well and I am hoping that her eyesight will improve on what it was with the other glasses.
Tony took time to really understand what my aged Mum wanted and when she changed her mind, he returned to her ACF so she could choose a different set of frames. He followed up both visits with a personalised call to me just to ensure the Family was happy with the outcome. I couldn’t have asked for more.
Great company to deal with. Prompt with service and easy to discuss options.
Richard was thorough and sensitive to my needs. His commitment to his craft is excellent. I would recommend elders to attend this service.
Very efficient and personable. Highly recommend.
Very happy with the service and helpful staff. Hopefully my 93 year old mother can see a little better with new glasses.
As I live around 8 hours from my Dad, I really appreciated the phone call that I received advising me about Dad’s treatment extra. It is very reassuring to know that my Dad is in good hands.
The optometrists were very knowledgeable about the changing needs of my eyes.
Lucy Gemmill
Carnegie, Victoria
The team were very professional, patient, understanding & helpful ??? Many thanks to them all ??♀️??
Mum who is 93, went into aged care this year and trying to keep up with all her care needs with COVID was very hard, so when Healthcare 2 You visited it was perfect as she was having a lot of problems with her eyesight. They were very informative about her macular degeneration and hopefully with some new glasses and a reading lamp she will be able to do her crosswords and puzzles again. Thank you.
My 94 year old Mum has recently moved into age care. This was where she was seen by the Healthcare 2 You staff.
Mum was very happy with the service she received when having her eyes assessed; she told me what “nice men” the guys were, praise she usually only uses for hunky paramedics who’ve had to transport her from home to hospital!
The communication from Healthcare 2 You was also excellent with a phone call that afternoon advising the results of the eye assessment, options for glasses and approximate cost. I always like companies who are good communicators; they want your business and know how to look after you.
I’d highly recommend Healthcare 2 You.
My mother was advised to buy a stronger magnifying glass with a light to help her with her reading.
This I am sure will be of great benefit to her.
I was very happy with the care and attention that Beverley has received and for taking your time to call me and letting me know that Beverley had to have new glasses.
Thank you very much for the phone call and for letting me know about Bev’s eyes.
At the present moment, I would rate Healthcare 2 You as 5 Stars. They are handing the optical needs of my mother, who is currently in aged care. So during covid restrictions being able to take her out of the facility for appointments has been next to impossible.
Healthcare 2 You assessed my mother’s optical needs and recommended new glasses and a magnifier and lamp to assist her vision. I was informed firstly by a personal telephone call and this was followed up with email communications. I have been kept informed every step of the way. Hopefully the glasses and the vision aids will be as good as the communication to date.
Very caring and helpful staff. Kept me informed of all procedures throughout the process. Very happy with the great service.
I didn’t think there was a way for my mum who is a nursing home due to dementia to get new glasses which she desperately needed. I was told that I would have to take her to an optometrist myself but I am vision impaired and am unable to do this. This team went to the nursing home and tested mum’s eyes and are providing her new glasses. I am very appreciative of their service and kindness. Thank you.
The optician was very caring to my Mum, ensuring her eye test was thorough. The new lenses were provided promptly and Mum is very happy with her new glasses. Great to be able to have this service come to Mum!
The ladies looked after mum. They were very caring and helpful. It was done in mum’s room.It wasn’t any bother to them. I’d highly recommend your service.
Excellent service, from detailed report of what dad requires, to the prompt replies from Zoe and Patsie, have made the experience a pleasure to deal with.
Top notch care. Friendly helpful staff who made a happy event of my elderly mother’s eye care need.
My father was well looked after by this company. He is only a new client and they went out of their way to ensure that he was comfortable and well looked after. They informed me of the results and how they would handle it without me even asking for it.
thanks guys. very much appreciated
Optometrist was a little bit pushy however the person who was assuring was exceptional
Important to remember your working in a aged care setting that if you overwhelm the resident it can be to much for them.
being unable to attend the appointment with my elderly father was difficult, however when I had some queries, about dad and also my mum who was seen on the same day, the response was prompt, personal and very appropriate for the circumstances. I feel that both my parents were treated well personally and also professionally
Very helpful and caring towards my husband and I was so pleased that he was able to have this service.
The consultant ( sorry can’t remember his name) was also very explanatory in the procedures for me to follow.Thankyou
We would like to thank Russell and the team at Healthcare 2 You for their wonderful service in providing my Father with another pair of glasses after he broke his first pair. He is 94 and it was important for him to have the ability to see, so the quick turnaround was greatly appreciated. Thank you Di Bailey
They are really good and we got them though the nursing home
Not long after mum moved into aged care, Healthcare2you supplied new spectacles. After a while mum realised they weren’t fitting well. After a few adjustments, mum wasn’t happy with the fit still. Russell and his team at Healthcare2you revisited, consulted and supplied a new set of spectacles that mum is now loving. The service was wonderful and without fuss. Would recommend Healthcare2you! Thanks for the great service – especially during trying covid times.
Nathan provided a really great service! My grandma kept mentioning how she loved her new glasses!!! Such a dedicated worker!!!!!!
Wow what an amazing service! Nothing is to much for these guys. That went above and beyond my expectations to provide a amazing service. They genuinely wanted to help and ensure my expectations were met. Thanks guys.
The team at Healthcare2You are extremely experienced in onsite health care. I’d highly recommend their services.
Clients Include
